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DTSTART;TZID=UTC:20250220T090000
DTEND;TZID=UTC:20250220T120000
DTSTAMP:20260524T102901
CREATED:20250108T102206Z
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SUMMARY:Austin\, TX Regional Networking Event
DESCRIPTION:RSVP HERE: http://tinyurl.com/SparkCX-CCNG \nCX in Crisis: Join Us to Transform Your Customer Experience in 2025! \nThe founders of Spark CX and the Contact Center Networking Group (CCNG) are proud to host this exclusive executive summit for CX leaders. We will discuss tactics you can implement in the first half of this year to ensure your customer experience is brighter in 2025. \nIn the opening paragraph of the CCW Market Study on CX Trends\, Challenges\, and Opportunities\, they state a sobering truth—in the four years they’ve surveyed thousands of customers on their customer experiences\, the customer perspective has gotten worse every single year. Well\, we say enough is enough. \nWe can’t keep operating the same way each year and expect things to just magically get better. It’s time for changes. Come join us for a three-hour discussion where you will leave with a better CX network and real tactics you can implement to improve your CX experience in 2025. \nAustin Regional Networking Event Flyer \nTopics to be discussed: \n\nAre our CX Metrics Broken? Identifying KPIs that actually matter.\nWhat should we stop doing in 2025 that’s not improving CX?\nWhere should we reinvest our time and resources to make a positive change today?\n\nWhy you can’t miss it: \n\nExpand your network with CX thought leaders\nLearn actions to immediately drive positive CX improvements in your business
URL:https://ccng.com/event/austin-tx-regional-networking-event/
LOCATION:SparkCX\, Austin\, TX\, United States
CATEGORIES:In person
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