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SUMMARY:Phoenix\, AZ Regional Networking Event
DESCRIPTION:RSVP here to the CCNG Regional Networking Event in Phoenix\, Arizona. \n\nThe Human Edge in CX\nJoin us for this exciting event\, where we will discuss tactics you can implement in 2025 to improve customer experiences\, do more with less\, and demystify all this talk of artificial intelligence (AI) revolutionizing our industry. \nIt turns out that in a world being more and more automated by AI\, empowered human agents who can empathize with and delight customers are more important than ever. Market research from Gartner\, Accenture\, and CCW Digital show that with all this added innovation thrown at customer experience\, the perceptions of customers on the quality of these experiences has been on the decline for five consecutive years. \nIn this three-hour interactive discussion\, we’ll learn from leaders in the industry and from each other. Our commitment to you is that you’ll leave our time together more knowledgeable and more prepared to take on the challenges of today. Even better\, you’ll expand your network and leave with a few new friends as well. \nPhoenix 2025 Regional Networking Event \nTopics to be discussed: \n\nWhy are customer perceptions of CX on the decline and what are the truly innovative organizations doing to reverse this?\nWhere can AI really help me today and what’s the hype I can tune out?\nWhat are other CX leaders doing that I can adopt in my organization today?\n\nWhy you can’t miss it: \n\nBe the most knowledgable executive at your company about AI impact and AI hype\nExpand your network in the CX industry\n\nRSVP here to receive a calendar invite and address. 
URL:https://ccng.com/event/phoenix-az-regional-networking-event/
LOCATION:Scottsdale\, Arizona\, Scottsdale\, AZ\, United States
CATEGORIES:In person
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