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X-WR-CALDESC:Events for CCNG
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DTSTART;VALUE=DATE:20250911
DTEND;VALUE=DATE:20250912
DTSTAMP:20260427T232503
CREATED:20241212T005925Z
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SUMMARY:CCNG September Town Hall Led by Adam Boelke\, Managing Partner\, The Alignment Advantage Group
DESCRIPTION:RSVP by emailing jillian@ccng.com \nUnlocking the Missing Last Mile in Your CX and AI Strategy\nDid you know that up to 70% of CX initiatives fail to realize their full potential\, and MIT just announced that companies are seeing a 90% failure rate in AI proof of concept? \nThese lost opportunity costs are staggering\, and in our next CCNG townhall on September 11th\, LinkedIn Top Voice\, Adam Boelke\, will share why companies are consistently overlooking the underlying reasons behind lackluster results and the 4 steps necessary to bridge that last mile in your CX and AI strategy to achieve peak performance. \n  \nMeet Your Member Facilitator\n \nAdam Boelke is the founder of the Alignment Advantage Group\, a management consulting company specializing in Customer Service Optimization and Culture Consulting. He is a former VP of Operations with over 30 years of experience leading Call Center Operations for Fortune 500 companies and others. He is an award-winning expert in call center operations.
URL:https://ccng.com/event/ccng-september-town-hall-2/
CATEGORIES:Online Event,Only Members
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