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SUMMARY:CCNG August Town Hall Led by Bridgepointe Technologies
DESCRIPTION:CCNG August Town Hall Led by Bridgepointe Technologies \nMeet Your Member Facilitators  \nScott Samborn \nScott is an entrepreneur and business leader with a history of managing and growing technology organizations. He brings over thirty years’ experience in leveraging technology solutions to drive innovation and productivity in clients and environments of all sizes\, and he has built and managed teams to provide fanatical customer service and support to business clients. \nAs a former MSP owner and experienced as an Enterprise IT consultant\, Scott currently\, provides technology advice and guidance to business executives\, IT department stakeholders and MSP’s to maximize their investments in new technology initiatives. \nWhen not working\, Scott can be found enjoying time with his family\, riding his bike that goes nowhere\, hiking\, skiing\, and “occasionally” enjoying a craft beer. \nScott is currently on the Board of Directors of Hope Connections for Cancer Support in North Bethesda\, MD. \n  \nAli Niroo \nWith more than 2 decades in the industry\, Ali supports 3\,900+ customers and hundreds of partners that consists of MSPs\, vCIOs\, AV & Cabling Vendors\, Real Estate Partners\, and our own direct BDT throughout the Northeast and Mid-Atlantic. As a Founding Partner\, Niroo helped Converged Network Services Group (CNSG) become one of the largest regional Technology Services Brokers in the country. He remained with the firm through its acquisition by Appsmart in 2019. Ali was named a Managing Partner of Bridgepointe in 2022\, through a merger and acquisition between two like-minded groups\, bridging the East and West Coast technology sector. \nA graduate and collegiate athlete from James Madison University\, Ali provides unbiased\, objective\, and honest advisory to his clients & partners\, with efficiency and the utmost amount of integrity coupled with unparalleled advocacy and support for the life of the customer. \nAli’s specialties include: Telecom from traditional TDM\, IP Internet Transit/Transport\, UCaaS Hosted Cloud Voip Telephony\, CCaaS contact center\, SD Wan\, FWaaS\, Cloud\, Hybrid Cloud\, Cable Broadband\, Audio and Web Conferencing. \n  \nScott Kinka \nFor 25 years\, Scott has been a tech entrepreneur\, most recently as Founding Partner and CTO of Evolve IP\, helping to lead the firm from funding to private equity investment. Philadelphia 40 under 40 in 2013\, Top IT Innovator in 2014 and Top Tech Disruptor in 2017. Recognized Technology Expert having appeared on CBS and Fox news\, as well as featured in USA Today\, CIO Magazine\, Business Week\, and Inc. Scott is currently Chief Strategy Officer at Bridgepointe Technologies. \nBridgepointe Technologies is a leading tech advisory firm that helps mid-market and enterprise companies bridge the gap between tech investments and business results. Over the past 20 years\, Bridgepointe has worked with over 12\,000 companies to save time by shortening the procurement process while saving money and increasing ROI. Supported by in-house\, best-in-class Solution Architects and IT Strategists\, the firm has developed a proven process to quickly drive time to value with tech investments.
URL:https://ccng.com/event/ccng-august-town-hall/
LOCATION:Online
CATEGORIES:Online Event
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SUMMARY:CCNG Executive Roundtable Discussion
DESCRIPTION:This event is produced exclusively for CCNG Magnet Program members and senior leaders from the CCNG membership network. Brian Jeppesen\, Director of Contact Center Operations for Fertitta Entertainment / Landry’s / Golden Nugget\, will take us through their successful implementation of customer-facing Conversational AI in the Voice Channel. We’ll all discuss what they did\, what they learned\, and insights for colleagues exploring or expanding the use of AI in their contact centers. \nJOIN US: Thursday\, August 29th at 2-3pm Eastern Time*. Registration information for this virtual event will be sent to you later this week. There will be plenty of time for Q&A\, so bring your questions\, share your experiences\, and add your voice to the conversation. If you have any questions please reach out to Lon at lhendrickson@ccng.com. \n*Please note when you click ‘add this to your calendar’ below it reflects the correct time zone. Thanks!
URL:https://ccng.com/event/ccng-executive-roundtable-discussion/
LOCATION:Online
ORGANIZER;CN="Lon Hendrickson":MAILTO:lhendrickson@ccng.com
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