Regional Event: Charlotte 05/02

Join us at tesa tape in the Greater Charlotte area for this first networking event of 2019! Bring your questions and share in knowledge and insight with your contact center peers. Don't miss the opportunity to meet some new people, get your questions answered, and add your voice to the discussion!

Agenda
8:00am Check-In and Networking Breakfast
8:30am Welcome and Introductions
8:45am Member Discussion - A tesa tape Overview / Segmentation of tesa tape's Customer Care Department / Employee Engagement - Led by Laura Brittain, Manager Customer Care, tesa tape
Networking Break
9:45am Town Hall - An open forum to share your ideas and perspectives. Suggested topics include:
  • Staffing / Hiring
  • Customer Effort
  • Employee Engagement
  • And more ...
Networking Break
10:45am Continuing the Discussion
11:30am Peer Groups
12:15pm Closing Q&A / Post-Event Networking
12:30pm Site Tour of tesa tape Customer Operations Center



Special Instructions

Parking is available in a public parking lot less than 1/4 mile from the tesa tape facility. Watch for additional information and instructions.

Register Now Event Policy

tesa tape
tesa tape
Date: Thu, May 2nd 2019
Time: 8:00AM–1:00PM (local)
Location:tesa tape
5825 Carnegie Blvd.
Charlotte, NC 28209
View on Google Maps
Price:Included in your membership