Regional Event: Dayton 08/06

It's time to network! Join us for this face-to-face event in Dayton, OH to collaborate with your peers, share your perspectives and insight, and discuss top-of-mind topics in today's contact center.

Agenda
8:30am Check-In and Early Networking
9:00am Welcome / Opening / Introductions
Member Led Discussion - "Delivering Service Ahead of the Rest: Building a Positive Culture and Its Impact on Customer Experience" - Led by Kevin Hilbert, Manager Technical Services - North America, Henny Penny
Networking Break
Town Hall - An open forum to share your ideas and perspectives. Suggested topics include:
  • Service Culture
  • Metrics / Measuring Customer Effort
  • Agent and Customer Experience
  • And more ...
Networking Break
Member Talks
  • Knowledge Management
Peer Group Discussions
12:00pm Closing Q&A / Post-Event Networking

Special Instructions

Parking options at The Entrepreneur Center include the following:

  • Side street on Taylor and Meigs
  • City of Dayton's parking lot on east side of Meigs
  • Parking lot catty corner from TEC

Download the parking map here.


Register Now Event Policy

 
Date: Tue, Aug 6th 2019
Time: 8:30AM–12:00PM (local)
Location:The Entrepreneur Center
714 East Monument Avenue
Dayton, OH 45402
View on Google Maps
Price:Included in your membership