Regional Event: McLean, VA 08/24

Join us for our McLean, VA Regional Member Event at Total Wine with discussions led by Zack Jalbert, Senior Manager of Customer Care. Our focus will center around onboarding, cross-training, hiring, and more.

Agenda
8:00am Check-In and Networking Breakfast
8:30am Welcome and Introductions
8:45am Member Discussion "Onboarding, Cross-Training, Hiring, & MORE!" - Led by Zack Jalbert, Senior Manager Customer Care, Total Wine
Networking Break
9:45am Town Hall - An open forum to share your ideas and perspectives. Suggested topics include:
  • Challenges of providing 24/7 support
  • Engaging your front-line staff
  • QA Programs
  • Finding the best candidates
  • And More ...
10:30am Networking Break
10:45am Continuing the Discussion
  • What is Digital Transformation?
11:30am Peer Groups
12:30pm Closing Q&A / Post-Event Networking

Special Instructions

When you arrive at the Total Wine store location, please park in the parking lot that is on the right side of the building. This will allow for open parking for Total Wine Customers in the front of the store.

Event Policy

Hosted By: Total Wine
Hosted By: Total Wine
Date: Thu, Aug 24th 2017
Time: 8:00AM–12:30PM (local)
Location:1451 Chain Bridge Road
McLean
VA
22101
View on Google Maps
Price:Included in your membership