Regional Event: Phoenix 09/18

Bring your team members and join CCNG for this face-to-face networking event. We'll engage in interactive discussions on the topics you want to discuss, and you'll hear fresh ideas and perspectives from your customer service / customer experience peers. Don't miss out ... Reserve your seat today!

8:30am Check-In and Early Networking
9:00am Welcome / Opening / Introductions
Member Led Discussion - "Agent Retention" - Led by Tina Miller, Sr Director Contact Center Sales & Service, Desert Financial Credit Union
Networking Break
Town Hall - An open forum to share your ideas and perspectives. Suggested topics include:
  • Agent and Customer Experience
  • Agent Learning and Career Pathing
  • Employee Engagement
  • And more ...
Networking Break
Member Talks
Peer Group Discussions
12:00pm Closing Q&A / Post-Event Networking

Special Instructions

Parking is available behind the Serendipity Labs building. Enter the building and go up to the 2nd floor for this event.

Register Now Event Policy

Date: Wed, Sep 18th 2019
Time: 8:30AM–12:00PM (local)
Location:Serendipity Labs
2801 East Camelback Rd, Suite 200
Phoenix, AZ 85016
View on Google Maps
Price:Included in your membership