Welcome to CCNG

All Contact Center, Customer Service, and Customer Experience professionals are invited to participate in the CCNG Member Network.
Connect interact and engage with your peers
Collaborate discuss best practices and problem solve
Contribute share your own experiences and expertise

Upcoming Regional Events

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Executive Event

Connect interact and engage with your peers Collaborate discuss best practices and problem solve Contribute share your own experiences and expertise

What's CCNG?

CCNG is a member network for Contact Center, Customer Service, and Customer Experience Management Professionals who desire to network, build relationships, and share best practices. Our members come from all sizes of contact centers in many different industries in several different locations. While there are some obvious differences between companies, we find that we face many of the same challenges. Being able to network and interact with other Contact Center Professionals can be a valuable tool to help your center succeed.

CCNG Membership grants you exclusive access to a community of peers who Connect, Interact, and Share through face-to-face events, virtual events, and social media channels to enhance their professional network and gain valuable insight into Contact Center and Customer Service technology and best practices.

Event Media

View slide presentations from recent CCNG events

CCNG Partners

Trusted advisors and thought leaders share valuable knowledge

Webcast Library

Gain valuable insight from CCNG Members in the comfort of your office

Membership

Exclusive access to a community of Contact Center and Customer Service Professionals

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Join our email list to receive notice of upcoming events and the latest discussions
“The CCNG meetings are a great opportunity to network with industry professionals and learn what struggles they're overcoming and how, as well as discuss new and changing Contact Center best practices. ┬áThe shared knowledge, experience, and relationships are invaluable as we navigate through this ever changing industry.”
—Mike Kinealy, VP, Sales & Customer Service, U-Haul