Once you’re here, it’s hard to leave.

CCNG’s regional events bring like-minded contact center professionals together for unparalleled learning, networking, and knowledge sharing.

Imagine a room filled with professionals passionate about customer care; eager to grow, but facing the same challenges as you. A space where sharing your expertise is encouraged; where your questions determine what’s talked about. Then, put yourself there. CCNG’s regional, member-based events are uniquely built to fit into your schedule and get everyone engaged, with agendas driven not by a vendor; not by CCNG -- but by you.


Share. Learn. Grow your network and your knowledge base.

See where our next regional events are taking place:


August 2017 Events

Hosted By: Total Wine
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Join us for our McLean, VA Regional Member Event at Total Wine with discussions led by Zack Jalbert, Senior Manager of Customer Care. Our focus will center around onboarding, cross-training, hiring, and more.

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September 2017 Events

Hosted By: Freeman
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Join us for our Dallas/Fort Worth Regional Member Event at Freeman. Kathy Miklos, Vice President Customer Support, will lead the discussion focusing on recruiting, hiring, and training our incoming employees.

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Hosted By: PetSmart
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Don't miss the Greater Phoenix Regional Member Event hosted by PetSmart. PetSmart Director, Service Reservation Center, Bobby Robinson, will lead the discussion on hot trends, new challenges, and workforce motivation.

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November 2017 Events

Hosted By: AXA
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Reserve your seat for the Charlotte Regional Member Event at AXA on topics including recruiting, hiring, and customer communities.

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