Once you’re here, it’s hard to leave.

CCNG’s regional events bring like-minded contact center professionals together for unparalleled learning, networking, and knowledge sharing.

Imagine a room filled with professionals passionate about customer care; eager to grow, but facing the same challenges as you. A space where sharing your expertise is encouraged; where your questions determine what’s talked about. Then, put yourself there. CCNG’s regional, member-based events are uniquely built to fit into your schedule and get everyone engaged, with agendas driven not by a vendor; not by CCNG -- but by you.


Share. Learn. Grow your network and your knowledge base.

See where our next regional events are taking place:


October 2018 Events

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Join CCNG and our partner Salesforce at the Home Depot Store Support Center in Atlanta for an interactive, customer service skills-based workshop to prepare your call center workforce for the new age of digital customer service

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Best Western
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If you are looking to increase employee engagement and would like to learn about low cost options for continuous process improvement, you won't want to miss this CCNG member event hosted by Best Western.

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November 2018 Events

Fifth Third Bank
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Fifth Third Bank is excited to host CCNG members in Cincinnati for this final regional event of 2018! Join us for some great conversation and discussion on the topics you want to discuss. Don't miss this opportunity to meet some new people and make some new connections.

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