Once you’re here, it’s hard to leave.

CCNG’s regional events bring like-minded contact center professionals together for unparalleled learning, networking, and knowledge sharing.

Imagine a room filled with professionals passionate about customer care; eager to grow, but facing the same challenges as you. A space where sharing your expertise is encouraged; where your questions determine what’s talked about. Then, put yourself there. CCNG’s regional, member-based events are uniquely built to fit into your schedule and get everyone engaged, with agendas driven not by a vendor; not by CCNG -- but by you.


Share. Learn. Grow your network and your knowledge base.

See where our next regional events are taking place:


October 2019 Events

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Join CCNG at the Selective Insurance customer operations center in Richmond, VA for this face-to-face networking event. Meet some new people, bring questions and topics you would like to discuss, and be a part of the conversation!

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What is the biggest challenge you face today in your center? Do your peers struggle with this same issue? Bring your greatest struggles and pain points to this next CCNG networking event in Columbus and gain insight and perspective from discussion with your peers.

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November 2019 Events

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Are you ready to collaborate, engage and share insights with your contact center peers? Don't miss this opportunity to meet new people, discuss top-of-mind topics, and get your questions answered by other contact center / customer care professionals. Make plans to join us by reserving your seat today!

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December 2019 Events

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What priorities have you been addressing in your center in 2019? Have you been successful in implementing those priorities, or are you experiencing challenges as you look ahead to 2020? Bring your thoughts, ideas, and topics for discussion to this next Phoenix networking event.

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January 2020 Events

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It's a new year, and with a new year comes new struggles and obstacles in our centers. We hope you'll join us for this first networking event of 2020 in Charlotte as we discuss, collaborate, and share our knowledge and perspectives with one another. Be ready to share your achievements and highlights from 2019, and let's look ahead to 2020 together!

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