Once you’re here, it’s hard to leave.

CCNG’s regional events bring like-minded contact center professionals together for unparalleled learning, networking, and knowledge sharing.

Imagine a room filled with professionals passionate about customer care; eager to grow, but facing the same challenges as you. A space where sharing your expertise is encouraged; where your questions determine what’s talked about. Then, put yourself there. CCNG’s regional, member-based events are uniquely built to fit into your schedule and get everyone engaged, with agendas driven not by a vendor; not by CCNG -- but by you.


Share. Learn. Grow your network and your knowledge base.

See where our next regional events are taking place:


April 2018 Events

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Get ready to meet the new era of customer service innovation ... Join us for a workshop to discover everything you need to know to help agents use today’s multi channel technology to deliver more efficient, effective service — and turn those customers into your new brand ambassadors.

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October 2018 Events

Best Western
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If you are looking to increase employee engagement and would like to learn about low cost options for continuous process improvement, you won't want to miss this CCNG member event hosted by Best Western.

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