CCNG Webcasts

Best Practice Information On Demand

Gain valuable insight from CCNG Members from the comfort of your office. With 199+ recordings, we're sure you'll learn a thing or two!

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We invite you to gather your team, show selected webcasts, and discuss how to implement additional best practices into your center.

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Our Partners

  • AriaContact center experts dedicated to customer experience success
  • AspectCall center software solutions built to optimize contact center performance
  • CalabrioCustomer engagement so­ftware company that provides analytic insights
  • iLearnCCEverything you need to unleash your smarty pants!
  • inContactBuilding Tomorrows Contact Center Today
  • OpenText WFO SoftwareProviding integrated workforce optimization and advanced multichannel analytics
  • PlantronicsThe future sounds better from here
  • Robert C. Davis and AssociatesEnabling Quality Conversations with Every Customer
  • TelStratContact center and compliance recording and workforce optimization

CCNG Resource Links

Thank you to our partner members