Learn from anywhere, at any time.

CCNG's virtual events bring expertise from across the industry to your desktop to make learning and networking accessible for contact center professionals...no matter where you’re located.

Learning knows no bounds, and neither should networking. We’ve designed CCNG’s virtual events to not only deliver unique content and knowledge to your desk regardless of location; we’ve set up discussion forums that spark event-based conversation before the big day, and keep it going well after it’s concluded.

Brew the coffee. Grab your headphones. Stretch your fingers.
You’re going to want to take notes.

Get a glimpse of our upcoming events:

May 2018 Events

Are you using speech analytics in your center? Have you encountered any hindrances that have prevented you from leveraging speech analytics, or are you still trying to gather more information before making a decision? Don't miss this discussion as we share insider tips, common pitfalls to avoid, how to prepare your organization, and setting realistic expectations.

Find out more »