Learn from anywhere, at any time.

CCNG's virtual events bring expertise from across the industry to your desktop to make learning and networking accessible for contact center professionals...no matter where you’re located.

Learning knows no bounds, and neither should networking. We’ve designed CCNG’s virtual events to not only deliver unique content and knowledge to your desk regardless of location; we’ve set up discussion forums that spark event-based conversation before the big day, and keep it going well after it’s concluded.

Brew the coffee. Grab your headphones. Stretch your fingers.
You’re going to want to take notes.

Get a glimpse of our upcoming events:

January 2018 Events

The need to understand and manage the customer journey has become essential to competitive differentiation. Organizations of all sizes must seek to gain insight into how customer experience is executed and ways to improve. Join CCNG and Alton Harewood of 8x8 as we discover how the fundamental building blocks of CX strategy are being used today.

Find out more »