Learn from anywhere, at any time.

CCNG's virtual events bring expertise from across the industry to your desktop to make learning and networking accessible for contact center professionals...no matter where you’re located.

Learning knows no bounds, and neither should networking. We’ve designed CCNG’s virtual events to not only deliver unique content and knowledge to your desk regardless of location; we’ve set up discussion forums that spark event-based conversation before the big day, and keep it going well after it’s concluded.

Brew the coffee. Grab your headphones. Stretch your fingers.
You’re going to want to take notes.

Get a glimpse of our upcoming events:




September 2019 Events

Do you know how AI is transforming today's contact center? Join this educational webinar in which we will discuss the basics of AI, how to introduce AI into your center, its effect on the customer experience, and more.

Find out more »

October 2019 Events

Are you looking for the right speech analytics tool for your organization? With all the options available, what do you need to know to make the best choice for your center? Join us for this educational webinar where we'll share the details of our research so you can make an informed decision.

Find out more »