REGIONAL MEMBER EVENT

05/18/17 8:00am

Hosted By: Grange Insurance
Hosted By: Grange Insurance
Start: Thu, May 18, 2017 8:00 AM
End: Thu, May 18, 2017 12:30 PM
Duration:4:30
Address:671 S. High Street
City:Columbus
State:OH
Postal Code:43206
Country:US
Directions:Google Maps
Price:Included in your membership
Registration is closed.
REGIONAL MEMBER EVENT

CCNG Event Format:

  • Member Discussion
  • Group Dialogue – An Open Town Hall
  • Continued Discussions
  • Small Group Conversations

Agenda

8:00am Check-In and Networking Breakfast
8:30am Welcome and Introductions
8:45am Member Discussion "Customer Experience Pledge" - Led by Craig Borens, Assistant VP Customer Care Center, Grange Insurance
Networking Break
9:45am Town Hall - An open forum to share your ideas and perspectives. Suggested topics include:
  • Customer Experience
  • Online Customer Communities
  • And More ...
10:30am Networking Break
10:45am Continuing the Discussion
11:30am Peer Groups
12:15pm Closing Q&A / Post-Event Networking
12:30pm Site Tour of Grange Insurance Customer Operations Center

Special Instructions

Click here to download a map with directions and parking information for Grange Insurance. Pay special attention to the instructions for validation of your parking ticket.

Upon your arrival you will need to check in with security, show a photo ID, and be escorted to the meeting room.