REGIONAL MEMBER EVENT

05/18/17 8:00am

Hosted By: Grange Insurance
Hosted By: Grange Insurance
Start: Thu, May 18, 2017 8:00 AM
End: Thu, May 18, 2017 12:30 PM
Duration:4:30
Address:671 S. High Street
City:Columbus
State:OH
Postal Code:43206
Country:US
Directions:Google Maps
Price:Included in your membership
Members, please login to register

Interested in attending this event? Contact Us
REGIONAL MEMBER EVENT

CCNG Event Format:

  • Member Discussion
  • Group Dialogue – An Open Town Hall
  • Continued Discussions
  • Small Group Conversations

Agenda

8:00am Check-In and Networking Breakfast
8:30am Welcome and Introductions
8:45am Member Discussion "Customer Experience Pledge" - Led by Craig Borens, Assistant VP Customer Care Center, Grange Insurance
Networking Break
9:45am Town Hall - An open forum to share your ideas and perspectives. Suggested topics include:
  • Customer Experience
  • Online Customer Communities
  • And More ...
10:30am Networking Break
10:45am Continuing the Discussion
11:30am Peer Groups
12:15pm Closing Q&A / Post-Event Networking
12:30pm Site Tour of Grange Insurance Customer Operations Center

Special Instructions

Watch for details regarding parking at Grange Insurance as all attendees will need a parking voucher.

Upon your arrival you will need to check in with security, show a photo ID, and be escorted to the meeting room.