The Magnet Program is an exclusive, executive support program providing senior leaders with peer connections, knowledge sharing, best-practice industry knowledge, and individualized support. Ideal for senior-level leaders, vice presidents, directors, and advisors.

Join a team of senior leaders that identify current industry perspectives and best practices for the customer care industry.

 Let your hindsight be a fellow member’s foresight, solve problems and save time with high-value, on-point research; studies, articles, white papers, and tools; and connections to experienced peers and SMEs.