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March Town Hall: Future-Proofing Call Centers: Navigating the AI Revolution in Roles and Responsibilities
March Town Hall: Future-Proofing Call Centers: Navigating the AI Revolution in Roles and Responsibilities
Future-Proofing Call Centers: Navigating the AI Revolution in Roles and Responsibilities In this session, we'll explore the innovative force that can turbocharge the heart and soul of your customer interactions – your AI-empowered contact center team. When we embed AI in our operation, it changes and elevates the roles of everyone involved - from the […]