February 26 @ 2:00 pm - 3:00 pm EST Human Side of AI with Anthill: AI for the employee experience in contact centers. Many talk about using AI in the contact center for customer experience. Some talk about using AI to replace human agents. We at Anthill believe humans are here to stay. We see the opportunity […]
CCNG March Town Hall with Kirstyn Sansom, Founder of Sansom Consulting The date and topic for March's Town Hall will be announced shortly. Meet Your Member Facilitator Kirstyn comes with over 20 years experience in HR and staffing. Kirstyn’s vision is to help companies create the culture and leadership style that people are looking for. […]
CCNG September Town Hall with Adam Boelke, Managing Partner, The Alignment Advantage Group The date and topic for September's Town Hall will be announced shortly. Meet Your Member Facilitator Adam Boelke is the founder of the Alignment Advantage Group, a management consulting company specializing in Customer Service Optimization and Culture Consulting. He is a former […]
