CCNG April Town Hall Led by Kirstyn Samson, Founder of Samson Consulting
CCNG April Town Hall with Kirstyn Sansom, Founder of Sansom Consulting Please join us on April 29th at 2 PM EST for our Town Hall Event. The topic of this Town […]
CCNG April Town Hall with Kirstyn Sansom, Founder of Sansom Consulting Please join us on April 29th at 2 PM EST for our Town Hall Event. The topic of this Town […]
RSVP here to the CCNG Regional Networking Event in Phoenix, Arizona. The Human Edge in CX Join us for this exciting event, where we will discuss tactics you can implement in […]
Leading Digital Transformation with John Sorenson, Global Customer Success Executive, Cypress Join a dynamic conversation with seasoned CX leaders as we explore how evolving customer expectations, AI, and digital-first behaviors […]
CCNG June Town Hall Led by Nate Brown of Metric Sherpa Maximizing Value Through Balanced Service Interactions Executives demand faster results, happier customers, and shrinking budgets. It’s a high-stakes juggling […]
Build a Smarter, Leaner Contact Center: Lower Costs While Improving Outcomes Contact centers are under more pressure than ever to cut costs, without cutting corners. Fortunately, cost savings and CX […]
Silent Abandonment Is Costing Your Call Center Thousands: How to Stop Losing Agents and Customers Silent abandonment—customers and agents quietly leaving without clear warning—is one of the costliest hidden threats […]
CCNG September Town Hall with Adam Boelke, Managing Partner, The Alignment Advantage Group The date and topic for September's Town Hall will be announced shortly. Meet Your Member Facilitator Adam […]
RSVP here to the CCNG Regional Networking Event in Minneapolis (Eden Prairie), Minnesota. STRATEGY, TECH & TALENT Twin Cities, it has been a while, but we are back... CCNG […]