Transform Your Leadership at our Exclusive Event! Aucera, in partnership with the Contact Center Networking Group (CCNG), is thrilled to invite you to a groundbreaking Regional Networking Event. Spearheaded by Aucera President and distinguished CCNG Member, Casey Kostecka, we’re focusing on “Modern Leadership Development for the Contact Center.” Dive into our innovative “7-T Success System” […]
First Financial Bank, in partnership with the Contact Center Networking Group (CCNG), is thrilled to invite you to an in-person Regional Networking Event. Spearheaded by Matt Woody, First Financial Bank, First Vice President, and distinguished CCNG Member, we’re focusing on “Staffing the Contact Center in the Post-Pandemic Era and Beyond." Following this will be a […]
Unraveling the AI Mysteries in Contact Centers Aucera and Paramount, in partnership with the Contact Center Networking Group (CCNG), are proud to host an exclusive gathering of contact center leaders, where we will delve into the most pressing topic at the forefront of our industry today: Artificial Intelligence (AI). AI continues to revolutionize the way […]
RSVP HERE: http://tinyurl.com/SparkCX-CCNG CX in Crisis: Join Us to Transform Your Customer Experience in 2025! The founders of Spark CX and the Contact Center Networking Group (CCNG) are proud to host this exclusive executive summit for CX leaders. We will discuss tactics you can implement in the first half of this year to ensure your customer […]
RSVP here to the CCNG Regional Networking Event in Phoenix, Arizona. The Human Edge in CX Join us for this exciting event, where we will discuss tactics you can implement in 2025 to improve customer experiences, do more with less, and demystify all this talk of artificial intelligence (AI) revolutionizing our industry. It turns out that […]
Next-Level Employee Engagement and the Future of Contact Centers Spearheaded by Scott Baker, Envision Dallas and CCNG member, this event will feature an outstanding lineup of industry leaders, including James Ashworth, former Vice President of the Southwest Airlines Contact Center, King White, CEO of Site Selection Group, and senior leadership from Humach. Join us for […]
