Transform Your Leadership at our Exclusive Event! Aucera, in partnership with the Contact Center Networking Group (CCNG), is thrilled to invite you to a groundbreaking Regional Networking Event. Spearheaded by Aucera President and distinguished CCNG Member, Casey Kostecka, we’re focusing on “Modern Leadership Development for the Contact Center.” Dive into our innovative “7-T Success System” […]
First Financial Bank, in partnership with the Contact Center Networking Group (CCNG), is thrilled to invite you to an in-person Regional Networking Event. Spearheaded by Matt Woody, First Financial Bank, First Vice President, and distinguished CCNG Member, we’re focusing on “Staffing the Contact Center in the Post-Pandemic Era and Beyond." Following this will be a […]
Unraveling the AI Mysteries in Contact Centers Aucera and Paramount, in partnership with the Contact Center Networking Group (CCNG), are proud to host an exclusive gathering of contact center leaders, where we will delve into the most pressing topic at the forefront of our industry today: Artificial Intelligence (AI). AI continues to revolutionize the way […]
